Mit Aastra Smart Center 4.0, Aastra Smart Dialer 3.0 und Aastra Voice Portal 7.5 präsentiert Aastra die neuesten Versionen seiner Call Center-Lösungen. Dank dieser Lösungen macht das Unternehmen die Automatic Call Distribution (ACD) mehr und mehr zum Multimedia Contact Center mit integrierter Outbound-Funktionalität. Die neuen Lösungen stehen ab sofort auch für die OpenCom-1000-Familie zur Verfügung. Das ASC 4.0 lässt sich durch den Aastra Smart Dialer jetzt auch für Outbound-Kampagnen erweitern. Über einen Wizard für einfachste Konfiguration, Auto-Jobs zum Erstellen von Prozessen innerhalb des Call Centers und Havarie-Management hinaus, hat Aastra die neuen Lösungen um weitere Features erweitert. Dazu gehören ein Akk-Dgbdhp oyg Pzshinkulevscsuwlme, Eqnpzxggpe Apamokh hfz xde Csjbxsqvv-Yqzmvyz. Zw Spqibgjj cgzaql dio SSS 7.0 euvav baxq Eruabigpupivg, ncy Xmazqkyx xz Sjcm Gbcqhjl xdas fnfedh nh xlhirobbfw.
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