Sind und Zweck eines guten Geschäftsprozessmanagements ist es, komplette und funktionsübergreifende Prozessketten durchgängig zu gestalten, z.B. der gesamte Ablauf vom Auftragseingang bis zur Auslieferung des fertigen Produktes oder von der Produktidee zum fertigen Produkt.
Wettbewerbs- und Überlebensfähigkeit von Unternehmen hängen zunehmend von einer agilen, kostengünstigen und korrekten Abwicklung von Geschäftsprozessen ab.
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