Das Thema Digitalisierung ist in aller Munde. Ob Politik, Konzern, Mittelstand oder kleines Unternehmen – niemand kommt mehr an diesem Thema vorbei, auch nicht der Service bzw. Kundendienst. Die Gründe hierfür liegen auf der Hand: Digitale Serviceprozesse ermöglichen die schnellere und bessere Bearbeitung von Servicefällen und erhöhen dabei die Transparenz für alle Beteiligten. Dass dies wesentlich einfacher ist, als vielfach gedacht, zeigt sich am Repair Tracking Service der InfoTip Service GmbH. Mit dieser SaaS-Lösung, die integraler Bestandteil der InfoTip SSE ist (SSE = Smart Service Engine), lassen sich sämtliche Prozesse in den Bereichen Reparaturabwicklung, Retouren und der Garantieabwicklung sehr einfach izyvktvhtmrzcb nux vc trk Xoajp eygfjxvdow.
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