RightNow (NASDAQ: RNOW) stellt das RightNow Cloud Services Portal vor. Als Kernkomponente der ebenfalls angekündigten RightNow CX Cloud Platform liefert das neue Cloud Services Portal rund um die Uhr echtzeitnahe Einblicke in RightNows Cloud-Dienste und die entsprechenden Abläufe. Indem RightNow für seine in der Cloud implementierten Kundenerlebnis-Plattformen das gleiche Maß an Transparenz gewährleistet wie bei einer standortgebundenen Lösung, beseitigt das Unternehmen ein weiteres Hindernis, das manche Unternehmen bisher von der Nutzung von SaaS-Lösungen und einem Wechsel zu Cloud-Implementierungen abhielt. Damit verfügen CIOs und IT-Administratoren über die Voraussetzungen für eine erfolgreichere Implementierung, Überwachung, Messung und Verwaltung ihrer über die Cloud bereitgestellten Dbxlluy.
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