"Jedes Produkt ist ein Service", erklärte Nils Wollny, Strategiegeschäftsführer von SinnerSchrader, in der vergangenen Woche auf der Konferenz NEXT Service Design in Berlin. Service Design, verstanden als Prozess der Entwicklung und Gestaltung von Dienstleistungen, wird das klassische Produktdesign massiv beeinflussen. Dieser Langzeittrend weg vom Produkt und hin zum Service mache Service Design zum fenipsqwxekvg Clnxcrnva ubx Bzbsfcbjqey.
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